Mail/Copy Room Paragon Creation

Phoenix has added a second LEAN paragon site within the location. The mail/copy room in the office has received the full 5S treatment! This work was actually performed early in 2007, and has been sustained without fail throughout the year! It is an excellent example of 5S, including the most difficult fifth S, sustain!

The team removed items not used and organized everything remaining. Labels were applied to removable items, so they could easily be identified and returned if discovered in another part of the building. Labels were also applied to all of the mail slots for easy distribution of incoming mail and printed reports. A poster was installed reminding our associates of the Corporate Core Values, Mission Statement, and Brand Essence.


The storage cabinets in the room were cleaned, shelf labels applied, and bins installed for smaller items. The biggest challenge has been to sustain the storage cabinets, which tend to be a magnet for unwanted items people no longer need but are hesitant to discard. The office staff has done a wonderful job of sustaining this 5S project, as the storage cabinets, as well as the room itself, has remained clean and organized!