We have created our first Single Point Lesson in the Phoenix CFC. This simple document provides instructions for our check-pack associates regarding how to apply air pillows as dunnage for outbound cartons. It is designed to be used by experienced associates, as well as people "filling in" at that work station for a short time. After printing the sheet in color, we added a cardboard backing and laminated the page. It has been mounted in the work station for all to see as they work with air pillows.We believe there are many possible applications for Single Point Lessons in our facility. We are encouraging front line associates, leads, supervisors and managers to submit and develop ideas to apply this tool in our environment.
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