This dynamic LEAN Journal is been initiated to document LEAN activities and efforts within the Phoenix Customer Fulfillment Center. This format will allow all associates to review our progress and hopefully stimulate additional ideas. Although we are just starting on our LEAN journey, and we have a very long distance to go, we are beginning to see progress and ideas are coming faster than we can implement them.
Our associates are just getting their first real taste of LEAN. Managers, supervisors and leads have all been trained in 5S. Associates are receiving 5S training in June and July. A few associates are really embracing LEAN principles, a few are resisting them. Most are trying to understand how these principles apply to their individual jobs.
A dynamic journal of the LEAN journey underway in the Phoenix Customer Fulfillment Center!
Phoenix Mail/Copy Room Paragon
The Phoenix Mail/Copy Room has become the second LEAN paragon site for the location. This serves as a second example of good LEAN practice in our location, as well as a good example to our customers!
Phoenix Lunchroom Paragon
The breakroom is the first LEAN paragon site for the location. It serves as a daily LEAN reminder to all associates, demonstrating 5S concepts, discipline, and the importance of sustaining performance.
Phoenix LEAN Journey Milestones
- Jun 2009 - Copy Paper in Tucson
- May 2009 - Kaizen - Warehouse Consolidation
- Apr 2009 - New SPIN Zone
- Mar 2009 - Lego Training for All
- Mar 2009 - Kaizen - Receiving PowerMax
- Jan 2009 - LEAN Captains Selected
- Nov 2008 - Satellite Building Relocated
- Nov 2008 - Kaizen - T-Out Reduction
- Jul 2008 - Tier 4 Meeting Board
- Jun 2008 - Scanning Improves Accuracy
- May 2008 - Inventory Accuracy Improvement
- Apr 2008 - Expected vs. Actual Performance
- Mar 2008 - Kaizen - Housekeeping Sustained
- Feb 2008 - Kaizen - Bin Carton Flow
- Jan 2008 - CI Project - Class II Item Processing
- Nov 2007 - Kaizen - Bulk Floor Stack Aisle Improvments
- Nov 2007 - CI Project - Special Order Process Improved
- Oct 2007 - First Kaizen Event - Loading Fleet Trucks
- Oct 2007 - Single Point Lesson - Loading Fleet Trucks
- Oct 2007 - Single Point Lesson - Picking Flow & Static Bin
- Sep 2007 - Production carton kanban board and process introduced
- Sep 2007 - Mail/Copy Room identified as the 2nd paragon site for LEAN in Phoenix
- Aug 2007 - Becoming LEAN in Phoenix website introduced as a sales tool
- Aug 2007 - Created and implement first Single Point Lesson
- Aug 2007 - Completed 5S and visual control introduction for all associates
- Jul 2007 - Introduced LEAN Journal blog online; available to all associates
- Jun 2007 - Multiple 5S projects introduced and completed
- Jun 2007 - 5S and visual controls training for all associates
- May 2007 - Lunchroom chosen as the 1st paragon site; 5S project applied
- May 2007 - Supervisors jump start 5S; projects happen without management intervention
- May 2007 - 5S Training for all Managers, Supervisors and Leads
- Apr 2007 - Additional LEAN training in Chicago
- Apr 2007 - Folded 3rd shift into 2nd shift for better teamwork
- Mar 2007 - LEAN presentation by Tim Engstrom at West Region meeting
- Mar 2007 - Provided "Andy & Me" and "Who Moved My Cheese" to all Managers, Supervisors and Leads
- Feb 2007 - Reuben Sloan visits the Phoenix Distribution Center
- Jan 2007 - LEAN posters placed throughout the location
- Jan 2007 - Leadership team SPIN walks weekly, learning to see differently
- Jan 2007 - MDI boards introduced and used by Delivery
- Jan 2007 - LEAN Journey began for Location Managers & Supervisors
- Dec 2006 - Introduction to LEAN in National Operations Meeting
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